- A 20% handling charge will be made for stock goods returned.
- Special Order material and assembled units cannot be returned.
- Special Order items must be paid in full at time of order.
- Horner is not responsible for items not picked up after 30 days.
- All returns must be accompanied by a receipt.
- Customers are required to have someone on site to help unload, check all materials and sign that material is received in full.
- All deliveries are tailgate.
- Free delivery on orders over $1,000.
- There is a $75 delivery charge for orders under $1000. This does not apply to Builder Accounts.
- Service Charges: A service charge of 1-1/2% per month will be charged on invoices paid within terms.
- Return Checks: A minimum $25.00 processing fee will be charged for return checks.