Ordering Policy

  • A 20% handling charge will be made for stock goods returned.
  • Special Order material and assembled units cannot be returned.
  • Special Order items must be paid in full at time of order.
  • Horner is not responsible for items not picked up after 30 days.
  • All returns must be accompanied by a receipt.

Delivery Policy

  • Customers are required to have someone on site to help unload, check all materials and sign that material is received in full.
  • All deliveries are tailgate.
  • Free delivery on orders over $1,000.
  • There is a $75 delivery charge for orders under $1000. This does not apply to Builder Accounts.

Terms

  • Service Charges: A service charge of 1-1/2% per month will be charged on invoices paid within terms.
  • Return Checks: A minimum $25.00 processing fee will be charged for return checks.

Credit Application

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