Updated: 4/24/2020

We are open and ready to help!

Horner Millwork and other building industry providers are considered an essential service by the state of MA. We have implemented important procedures to keep our employees and customers safe in our plant and offices, on the job site, and in our showroom.

Showrooms and Hours:

Somerset is open 7:30am – 5pm Monday-Friday, open Saturdays 9am – 12pm more info >
Southboro is open 8am – 3pm Monday-Friday, closed Saturdays, call 508-481-9774 more info >
Pembroke is open 8am – 4:30pm Monday-Friday, closed Saturdays, call 781-826-7770 more info >

WHEN VISITING OUR SHOWROOMS:

For the safety of our employees and customers:

• We have shields in place at our front desk, sanitizer in the showroom, and the showroom is cleaned daily.
• If you are going to our Front Desk, please respect social distancing and stand back until you are called.
• A mask is required at all times by customer(s) and sales associates per order of MA Gov. Please maintain social distancing when in our showroom.
• Appointments are recommended for the showrooms.

Thank you for your cooperation as we keep our staff and customers, along with our community, safe and healthy.

CHANGES TO DELIVERY PROCEDURES:

Horner Residential

• If the customer wants to remove the material from the back of the truck, we will perform a tailgate delivery
• If the customer does not want to remove the material from the back of the truck, we ask that all subs on site allow for 6 feet of distance for our delivery staff as they walk through the site

Horner Commercial

• We will conduct “tailgate deliveries” where our drives bring the material to the back of the truck. Our expectation is the customer removes the material from the lift on the back of the truck.
• In cases where a lull is being used, we will load up the lull with the material from the back of the truck.

OPERATIONS:

Throughout the US and the world, leaders are taking measures to eliminate the spreading of the coronavirus. As a local business we are taking measures at all Horner Millwork / Horner Commercial Sales locations to ensure proper safety measures while we remain open for business. Every day, we continue to look for ways to improve the safety of our workplace. In addition to encouraging all to wear masks and gloves, practice social distancing, and daily sanitizing,

We have encouraged our employees to:

• Stay home from work if they are sick, have a known health risk, have been exposed to anyone recently diagnosed with the coronavirus or are generally concerned about their health.
• Work from home if they are able to, to care for children who are now out of school or day care.
• Practice Social Distancing.
• Wear masks and gloves.
• Wash hands thoroughly in warm, soapy water.
• Sanitize work areas on a daily basis.

Additionally,

• We have put an indefinite hold on all company meetings.
• We have postponed any vendor visits or training until further notice.
• We are working with all suppliers to assure access to all materials needed to build products for our customers.

We know that many jobsites, especially those with smaller crews, will continue to operate. We respect our customers’ wishes to not have our sales reps on job sites or in offices. We are also aware that many homeowners are using this time to work on home projects and we want to reassure our customers that we are here to help in any way we can. In today’s world so much can be done via email or by phone.

If you have any questions or additional concerns, please call or email your sales rep or call 800-543-5403. Thank you for your continued support as we all manage through this uncertain time together.

With gratitude,
Horner Millwork Management and Staff

Building Industry Resources:

For more information about building industry actions related to COVID-19 in New England:

• NRLA provides a list of resources by state
• Boston Society of Architects
• NAHB
• ABC MA
• ABC RI
• BRAGB